Home › Forums › BP Better Messages › Email notifications?
- This topic has 5 replies, 2 voices, and was last updated 5 years, 3 months ago by
Martin A.
- AuthorPosts
- February 14, 2018 at 7:39 am #5714
Martin A
ParticipantIs there any documentation on the email notifications? What are the rules for when the email notifications will be sent out? Can i modify the email notification content somehow?
Thanks!
February 14, 2018 at 7:43 am #5715Support
KeymasterHi there!
Instead of standard notification on each new message, plugin will group messages by thread and send it every 15 minutess with cron job.
User will not receive notifications, if they are disabled in user settings.
User will not receive already read messages.
User will not receive notifications, if he was online last 10 minutes or he has tab with opened siteYou can find email template with others BuddyPress emails templates:
yoursite.com/wp-admin/edit.php?post_type=bp-email
But its not too customizable at the moment.
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This reply was modified 5 years, 3 months ago by
Support.
February 14, 2018 at 9:38 am #5717Martin A
ParticipantOk thanks for the quick response!
February 14, 2018 at 8:00 pm #5722Martin A
ParticipantOne question still remains regarding the email notifications. When i activated the plugin on an existing site where there were already private messages exchanged between users, bp better messages sent out email notifications for all past conversations as well. I know this because i had mailtrap.io set as our smtp service provider on our staging site and it captured all the emails that were sent out.
How can i prevent this once i enable the plugin on our live environment?
February 15, 2018 at 9:26 am #5724Support
KeymasterHi there!
This can happen, because your users have unread messages.
As a solution you should set all values inwp_bp_messages_recipients
table in column namedunread_count
to0
.February 15, 2018 at 8:00 pm #5728Martin A
ParticipantThanks, i will take a look.
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