Home Forums BP Better Messages Email notifications?

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  • #5714
    Martin A
    Participant

    Is there any documentation on the email notifications? What are the rules for when the email notifications will be sent out? Can i modify the email notification content somehow?

    Thanks!

    #5715

    Hi there!

    Instead of standard notification on each new message, plugin will group messages by thread and send it every 15 minutess with cron job.

    User will not receive notifications, if they are disabled in user settings.
    User will not receive already read messages.
    User will not receive notifications, if he was online last 10 minutes or he has tab with opened site

    You can find email template with others BuddyPress emails templates:

    yoursite.com/wp-admin/edit.php?post_type=bp-email

    But its not too customizable at the moment.

    #5717
    Martin A
    Participant

    Ok thanks for the quick response!

    #5722
    Martin A
    Participant

    One question still remains regarding the email notifications. When i activated the plugin on an existing site where there were already private messages exchanged between users, bp better messages sent out email notifications for all past conversations as well. I know this because i had mailtrap.io set as our smtp service provider on our staging site and it captured all the emails that were sent out.

    How can i prevent this once i enable the plugin on our live environment?

    #5724

    Hi there!

    This can happen, because your users have unread messages.
    As a solution you should set all values in wp_bp_messages_recipients table in column named unread_count to 0.

    #5728
    Martin A
    Participant

    Thanks, i will take a look.

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