I am paying for the premium WebSocket version of the BPBM plugin, and when chats get closed out they keep coming back as blank chats with a label of ‘0’. There is no chat or data in them, just blank windows and I can’t seem to get them to go away. Have you seen this before by chance?
This topic was modified 10 months ago by Natalie Walker. Reason: Added image for verification
This seems to be related to having the open minichats info stored in the cookies and then switching between multiple users. The plugin is showing a chat which the current user has no access to but the previous user had it opene in the same browser. This is my guess on why it’s happening. I’m also seeing this but only when using the Switch users plugin.